Core Values

1. People

At LUX TRAVEL DMC, people are at the heart of everything we do. We use all of our expertise to serve our customers so they can bring home unforgettable memories we helped them create. Our care is represented in our “Wow” services that come with the most serious customer focus. Our service is sincere and comes from our heart – to touch yours.

2. Passion

Every day we work with passion to serve our travelers the best way we can. We are experts in the countries we promote and share the same passion as you for travel. We love creating unique experiences and show you the most authentic part of each country.

3. Innovation

Creativity, education, and continuous innovation are the lifeblood of our company. We welcome individual differences so that each person can contribute with their unique views and set of skills to the organization. Together we are better!

4. Leadership

At LUX TRAVEL DMC, people are the most important asset. Our team combines their expertise with dedication and attitude to their work and we are all proud to be part of the first luxury travel company in Vietnam.

5. Transparency

Our way of working with our clients is always open, respectful, honest, courteous and helpful.

6. Pride

LUX TRAVEL DMC is a company filled with friendship, pride, and professional performance. We value democracy, freedom, and happiness and all Luxers understand, share and track their responsibility to provide exceptional service.

7. Collaboration

We keep building win-win partnerships with other partners and through hard work we bring profits and growth for all, hand-in-hand.

8. Commitment

All Luxers are devoted to Luxury Travel. Our team is committed to excellence and going one step further to satisfy our travelers. Great things happen when we work together to achieve our goals!