About Lux Travel DMC - The Leading High-end DMC in Southeast Asia

We are not a tour guide, we create unique experiences

Lux Travel DMC was founded in 2004 by Mr. Pham Ha, a passionate traveler, and entrepreneur. With more than 15 years of experience in the travel industry, he is a keynote speaker and luxury travel expert in Vietnam and around the globe. When Pham Ha saw the need for a tour company offering services that would specialize in high-end travelers, he didn’t hesitate for long. That’s how the idea of creating a travel company with an emphasis on ultra-luxurious experiences, private guides, and bespoke holidays came to life. As a lover of Arts, Writing, History, and Culture, Pham Ha created personalized tours with an immersive approach to traveling.

Following this idea, Pham Ha also designed the Lux Travel DMC University programs for his colleagues to give them the most accurate training when serving high-end travelers from all over the world. The most crucial part of the business is through the travel agents, who advise and read on to the needs of the travelers. Everyone working at Lux Travel DMC has customer care and service skills without equal. Our Tour guides speak many languages and everyone, from managers, marketers, travel agents to guides and chauffeurs has one thing in mind: Touching Hearts of every traveler that chooses Lux Travel DMC.

Why to choose us?

100%Tailor-made

At Lux Travel DMC we design customized travel services for leisure, business travelers, and MICE. We operate our own fleet of luxury vehicles and provide access to all kinds of luxury transports. Our team will be your personal experiences manager creating an authentic and 100% tailor-made holiday.

Local Travel Experts

With more than 15 years of experiences, our knowledgeable staff will advise you in finding the most suitable and wonderful itineraries according to your tastes and their extended knowledge of each region. We bring to you the best holiday without any middleman cost.

Unique Experiences

We understand that you are unique and will make sure that your journey is exceptional. With distinctive activites, off-the-beaten track destinations and immersion in local life, our travel packages are above all, experiential.

Creating Authentic Experiences For Discerning Travelers.

First Luxury TO and DMC in Vietnam

Having opened in 2004, we were the very first luxury tour operator and DMC in Vietnam. Based in Hanoi, with offices throughout Vietnam, Cambodia, Laos, Myanmar, and Thailand, we also have our own luxury vehicles, and representative offices in California, London, Berlin, and Sydney. Our company speaks your language having a polyglot team. We operate with confidence from our 14 years of experiences and solid partnerships fulfilling the most sophisticated client.

What We Do

We specialize in custom-made holidays. We provide high-end services for leisure travel, business travel and MICE serving a wide range of luxury travelers from 1 to 1000 people.

We can set up the perfect tailor-made holiday for couples and honeymooners, families, group tours, foodies, golfers or wellness and spa enthusiasts as well as many other travel interests. We take into consideration every little detail such as mobility issues or dietary restrictions and choose the most appropriate accommodation for every type of travelers.

Our Products

We invest a lot in product development, and constantly keep you up to date on the latest tours and trendiest products available in the region. Each tour is designed to capture the crème de la crème of culture and food in each region, allowing travelers to really get a feel of the places they visit. We live in the countries that we serve, and love Southeast Asia, which is why we strive to ensure that travelers experience the best of each country we specialize in.

Our Quality Assurance

We serve today’s most sophisticated travelers that seek the best of the best when traveling. We have long-established relationships with our local luxury suppliers, ensuring not only competitive prices but also a tested and approved quality service. To ensure the comfort of our travelers, we always use private transport when traveling by road.

Our Reputation

We are a 100% fully registered and privately-owned Vietnamese company. Our industry and consumer awards are the testimony to our excellent reputation and unbeatable experience in the region, and much of our business comes from referrals and business network recommendations. We’ll help travelers satisfy their passion for travel by sharing our insider knowledge, while our connections will get them access to unique places and one-of-a-kind experiences. Our customers have given us great feedback, and you can tell by our reviews on TripAdvisor. The company is proud of its 99% satisfaction rate and we have a repeat client rate of over 60%.

Our Business is Sustainable and Responsible

Responsible tourism is defined as: “Travel conducted in such manner as not to harm or degrade the cultural or natural environment of the places visited.“ Acting as a local and responsible tour operator, we aim to create better places for people to visit and better places for people to live. We are committed to making our business more sustainable and responsible in every way we can. By taking measured steps to reduce the negative effects of the travel industry on our environment, and accentuate the positive impact of tourism. We make sure that our tours don’t harm the environment and promote local business to help the community. We also support all business partners towards more sustainability and create more sustainability awareness among our guests.

Our Vision

As the first high-end tour operator in the luxury tourism industry in Vietnam and Asia, not only we want to capitalize on our position, but also to develop and grow from it. Through joint-ventures and buying small niche companies in the luxury services industry, we are striving to be able to provide top notch luxury services in Vietnam and elsewhere. Our vision is to become one of Asia’s leading luxury tour operators and DMCs in 2025.

Meet Our Team

All of our travel consultants follow a specially devised training program to develop their expertise in all aspects of travel and customer service. We personally check the hotels, resorts, and restaurants, and listen carefully to our client’s requirements in order to deliver the right itineraries and experiences.
We are committed to operating with the highest standards of service and professionalism while continuing to improve on the qualities that make us not just good, but great.

Pham Ha

Founder / CEO

Tourism is based on creating memories and memories come from unique and captivating experiences. We claim the guest’s rights with 100% customer satisfaction. My personal mission is to deliver happiness with Passion, Purpose, People, Planet and Prosperity.

Doan Van

Vice Director

Traveling and having personally touched experiences of luxurious services; exploring new, attractive and unique products at each destination is my great passion during the last two decades of working in traveling industry. For me, traveling is all about memories and experiences.

Duong Vuong

Travel Expert

I’m proud to represent Lux Travel DMC and to help you find your perfect vacation. Before you book elsewhere, check with me please! You will receive added benefit of booking with Luxury Travel as well

Quynh Nguyen

Travel Expert

My name is Quynh Nguyen. I like a poem that H. C. Andersen wrote: ``To move, to breath, to fly, to float, To gain all while you give, to roam the roads of lands remote. To travel is to live.”

Xuan Truong

Product & QA/QC Supervisor

I have spent over ten years to travel and explore amazing countries in Asia from the most well-known places to the unknown places to have deep understanding and search for new unique experiences that all I want to share with our guests now who one to discover the authentic of Vietnam.

Phu Le

English Sales Executive

And I am very proud of my job because every day I have more chances to bring our country’s image & people as well as share my travel experiences with clients all over the world, as a trustful local friend to my beloved tourists.

Travel With Us Now

Vietnam

Cambodia

Laos

Myanmar (Burma)

Thailand

Singapore

Malaysia

Indonesia

Philippines

Multi-Countries

Sri Lanka

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