Lux Travel Dmc Code Of Conduct For Suppliers

Lux Travel Dmc Code Of Conduct For Suppliers

Preamble

Founded 20 years ago by Dr. Pham Ha, Lux Travel DMC’s mission is to deliver happiness through passion, purpose, people, planet, place, profit, partnership, and prosperity. As an ESG-focused company and a leading luxury travel provider, we offer authentic, unique, and personalized travel experiences while upholding a strong commitment to sustainability, community, and environmental conservation. Rooted in cultural sustainability, 100% customer satisfaction, and employee happiness, we create inspiring journeys that not only delight our travelers but also positively impact destinations and local communities, making them better places to live and enriching places to visit. We are committed to achieving a net positive impact by 2030.

Lux Travel DMC recognizes its responsibility to host countries, cultures, and society, alongside its customers, partners, and employees. With a commitment to ethical and sustainable business practices, Lux Travel DMC upholds high standards for corporate conduct. This Code of Conduct outlines the expectations for suppliers, emphasizing compliance with legal standards, human rights, environmental protection, and animal welfare across all regions where Lux Travel DMC operates.

1. Compliance with the Law

Service providers shall comply with all applicable laws, including both domestic and international laws, conventions, and relevant regulations. Where this code or international legal regulations impose stricter requirements than local regulations, the stricter requirement shall apply.

2. Prohibition of Corruption and Bribery

Lux Travel DMC expects service providers to conduct their business ethically, responsibly, and fairly. Corruption and bribery in any form are strictly prohibited. Suppliers must ensure adequate measures are in place to avoid conflicts of interest.

3. Protection of Children Against Sexual Exploitation

Service providers must take appropriate measures to ensure that their business operations or premises are not used for child prostitution, procuring children for sexual purposes, or producing, distributing, or storing pornographic materials involving minors. Any suspicious behavior by guests, employees, or any other individuals must be reported to local law enforcement authorities.

Lux Travel DMC reserves the right to terminate contracts with suppliers without prior notice if it becomes aware that the supplier facilitates or tolerates criminal acts, such as the sexual exploitation of children.

4. Respect for Human Rights and Compliance with Social Standards

Service providers must comply with the fundamental employee rights defined under national legislation and acknowledge the Core Labour Standards of the International Labour Organization (ILO).

4.1 Forced Labor

Forced labor, slavery, and involuntary prison labor are strictly prohibited.

4.2 Child and Youth Labor

Child labor is not permitted. Compliance with ILO conventions on the minimum age for employment and prohibition of child labor is required.

4.3 Discrimination

Service providers must create a workplace free of harassment and discrimination, treating all employees with respect.

4.4 Fair Treatment

Inhumane treatment in the workplace is prohibited.

4.5 Wages and Working Hours

Service providers must comply with national legal standards and industry standards for wages, benefits, and working hours.

4.6 Workplace Safety

Providers must ensure workplace health and safety according to national regulations.

4.7 Freedom of Association

Service providers must recognize the right of employees to organize and bargain collectively.

5. Environmental Standards

Service providers must comply with national laws and regulations regarding environmental protection. Lux Travel DMC encourages suppliers to implement improvement measures to minimize negative impacts on the community, environment, and natural resources.

6. Animal Welfare

Animals must be treated as sentient beings with respect to ensure their well-being. Captive animals must be kept in species-appropriate conditions and must not be forced into unnatural behaviors.