Children Safeguarding Policy

Children Safeguarding Policy

Our company and sustainable suppliers comply with the laws issued by the Government. We establish a contract that provides guidance about the rights of children for our suppliers.

1. Lux Travel DMC and suppliers ensure the accommodations are certified due to the law issued by the Government.

2. Accommodation suppliers have the responsibility of providing an appropriate working environment for employees. Employees in suppliers’ accommodation have the same rights as our own company. This includes not being forced to work and must be above the legal minimum age to work.
3. Lux Travel DMC and its suppliers commit to only hiring employees who are 18 years old or above. In some special cases, such as participating in recreational activities that involve children, the suppliers may hire them but will not utilize child labor. The activities involving children are limited to light physical activities or those that require minimal physical exertion, such as promotional photo shoots, participating in recreational activities for company promotion, etc. Lux Travel DMC does not collaborate with suppliers who violate this clause, if the company detects the supplier’s bad action. The company reports immediately to the State administrative agencies.
4. Accommodation suppliers have the responsibility of receiving the company’s customer report to analyze children customers’ favor and adjust the services due to the children customers’ desires.
5. Staffs of the company and accommodation suppliers must be equipped with full knowledge of children’s health and carry out childcare responsibilities diligently.
6. During the tour, if children feel uncomfortable or offended by any images or documents related to the current accommodation, staff should immediately take reassurance measures and report to the accommodation supplier or the
7. Any inappropriate behavior by the accommodation suppliers towards young customers, such as unauthorized touching, taking unauthorized photos, or even physical abuse, sexual harassment, … The company will immediately cease collaboration with the suppliers and take strong measures to protect the rights of children.